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  • Museum
    • Guided tours and prices
    • Opening hours and directions
    • Permanent exhibition
    • Special exhibitions
    • Offers for school classes and children
    • Memorial
      • Residence
      • Gymnasium
      • Hall of Fame
  • Museum shop
  • Friedrich Ludwig Jahn
  • Jahn Gymnastics Festival
    • Registration
  • Jahn Society
  • Services
    • News
    • Press
    • Publications
      • Scientific
        Essays
      • Jahn Reports
    • Login
    • Reservation/Booking
  • Contact
  • login
  • Logout
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Cancellation policy

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  2. Cancellation policy

Cancellation policy and cancellation form for consumers

A "consumer" within the meaning of this cancellation policy is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.

Right of withdrawal

You have the right to cancel this contract within 14 days without giving any reason.

The revocation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (Friedrich-Ludwig-Jahn-Gesellschaft e.V., e-mail address: info@jahn-museum.de, telephone number: +49 34464 27426) by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.

In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of revocation

If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

Sample cancellation form

(If you wish to cancel the contract, please fill in and return this form).

To

Friedrich-Ludwig-Jahn-Gesellschaft e.V., e-mail address: info@jahn-museum.de

I/we (*) hereby revoke the contract concluded by me/us (*) concerning the

Purchase of the following goods (*)/provision of the following service (*)

______________________________________________________

______________________________________________________

Ordered on (*) ____________ / received on (*) _________________

_______________________________________________________

Name of the consumer(s)

_______________________________________________________

Address of the consumer(s)

_______________________________________________________

Signature of the consumer(s) (only in the case of notification on paper)

_________________________

Date

(*) Delete where inapplicable

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Wenn Sie unter 16 Jahre alt sind und Ihre Zustimmung zu freiwilligen Diensten geben möchten, müssen Sie Ihre Erziehungsberechtigten um Erlaubnis bitten. Wir verwenden Cookies und andere Technologien auf unserer Website. Einige von ihnen sind essenziell, während andere uns helfen, diese Website und Ihre Erfahrung zu verbessern. Personenbezogene Daten können verarbeitet werden (z. B. IP-Adressen), z. B. für personalisierte Anzeigen und Inhalte oder Anzeigen- und Inhaltsmessung. Weitere Informationen über die Verwendung Ihrer Daten finden Sie in unserer Datenschutzerklärung. Here you will find an overview of all cookies used. You can give your consent to entire categories or view more information and thus select only certain cookies.

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